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+7 (862) 262-97-11 / +7 (928) 445-20-22
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How favorable to book hotels?

1 April 2021 To share:
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This article is about one of the most popular searches on the Internet.

Popular hotel booking methods:

1. Buy a package tour at a travel agency
2. Booking via online booking system (Ostrovok.ru, travel.yandex.ru, otello.ru, etc)
3. Book on the official hotel website
4. Call to hotel reservation department
5. Book a hotel on the spot (Walk-in)


Let’s look at each of the ways:

 1. Buy a package tour at a travel agency.





Buy a package tour at a travel agency – one of the most popular ways to book hotels for holidays. Often, it is not the most profitable, but associated with ease of travel organize. The consumer chooses the hotel in advance for reviews on the Internet or among the list of ready-made tours on the site, also in person with the agency manager.

Advantages:

The simplicity of purchasing a package tour simplifies the issue of transfer to the hotel, as well as the process of obtaining a visa, in case of traveling to another country.  In case of positive impressions from the organization of leisure activities, agency clients are more likely to become permanent and join a travel agency loyalty program, receiving discounts on the following tour bookings.

Disadvantages:

Most often, lucrative offers from travel agencies appear a few days before departure or at the last moment. If the package assumes a charter flight, shifts of departure time are possible.

Risks:

A consumer purchases a tour from an agency, which means that the terms of payment and cancellation of the reservation are prescribed in a joint agreement. The hotel is not involved in this issue and can not offer the best option for a refund. You must ensure the reliability of the agency. Upon arrival, it may be that the room is not booked or not paid.

2. Booking via online booking system





Booking via online booking system, including using search engines (services that compare prices among all the most popular booking systems and determine where to book a hotel cheaper), in our time is the most popular way.

Online booking system is same travel agency provides an online platform with accommodation options and a range of additional services (transfer, flight, package offer, etc.) The consumer is offered a wide choice of accommodation facilities and several tariffs with different living conditions, a set of services, cancellation policies and a refund.

Advantages:

Selection from different hotel offers, ability to filter options by specified parameters, read reviews, bonus and referral programs of booking systems which allow you to get additional discounts on accommodation.

Disadvantages:

Lack of information about the range of services, included in the price of accommodation at the selected rate. Sophisticated number selection algorithm for a family or a large company.

Questions on the cancellation of the reservation and the refund must be addressed through the support service of the reservation system. Hotel is attracted to this issue only if the payment was made directly.

Risks:

When booking through the online system, you must carefully read the terms of payment and cancellation of the reservation at the proposed rates. Since the percentage of cancellations is rather high, hotels on online sites often use non-refundable rates, where it is impossible to return money without a penalty. Initially proposed price may be out of date. At the end of the reservation may increase the cost or there will be additional costs (commissions, insurance, etc.)

3. Book on the official hotel website

Book on the official hotel website – method is popular among those who want to learn more about the accommodation before the trip. On the official website of the hotel, the consumer has the opportunity to become more familiar with the number of rooms of the object, to study the tariffs and services included in the price and valid shares.

Online chat with a hotel employee allows you to get answers to your questions related to accommodation, rates and special offers within a few minutes.

Official website – source of favorable rates for regular hotel guests. In Apart-hotel Brevis join loyal program happens automatically after your first stay.  Guest receives the status of “Loyal Guest” and a 10% discount on the next accommodation when booking on the hotel website or by phone call. Further status increase depends on the frequency of trips.

Advantages:

The hotel’s official website provides reliable information on rooms and services, offers the best rates for the day and convenient cancellation policies.

Disadvantages:

No comparison of the hotel offer with other accommodation facilities.

Risks:

Risks reduced. Even in case of cancellation or change of reservation, instead of a fine, the guest has the opportunity to transfer the funds paid, as a deposit of the next reservation.

Lifehack:

If you are planning a trip to a major city, then look for information about events, conferences and seminars. For guests of these events in hotels there may be a discount on accommodation. Spending a bit of time searching for PROMOCODE on the Internet and social networks can save on hotel reservations.

4. Call to hotel reservation department





Advantages:

Personal communication by phone with a hotel representative is an opportunity to quickly find out the best rate of the day, details of the living conditions, get information about the hotel’s location, surrounding infrastructure, weather for the current day and in the near future.

If the vacation is planned by a large company or family, the hotel staff will offer the best accommodation options, rather than the obvious two separate rooms, they are guided by the hotel rates, conditions of stay and cancellation, if necessary, will help arrange a transfer.

Disadvantages:

It should be noted that it is quite difficult to reach the reservation department during a period of high demand.

Lifehack:

After telephone communication with the Guest, the hotel staff more often take into account the wishes of hotel accommodation.

5. Walk-in or book a hotel on the spot



Rarely, but still happens when guests do not care about booking at a particular hotel in advance and choose a place to stay in person.

Advantages:

The opportunity to get acquainted with the number of rooms, chat with the staff of the hotel before making the payment.

Disadvantages:

In case of high demand, there may be no vacant rooms, and this will significantly affect the mood after the road.

Risks:

It should be noted that the Walk-in tariff at the reception desk will be more profitable only during a period of low demand at the hotel.





Our recommendations:

If you are just in search of a hotel, study all offers with the help of search engines and aggregators. See a map of the area, surrounding attractions, transport accessibility. Read the reviews and advice of those who have already lived in the hotel.

Find the official hotel website. There will be information on current discounts, promotions and offers. Perhaps it will affect the final decision, and the dialogue with the hotel staff will help to deal with the conditions and payment.

Share the article with friends and colleagues, perhaps she will now tell them how to save by organizing a summer vacation.